Our Services

Rental
Management

A concierge-style property management service that takes care of every aspect of your asset — from bills and compliance to insurance and tenant vetting. We stay on top of it all so you don't have to.

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98%

OCCUPANCY RATE

200+

PROPERTIES LEASED

SUBURBS COVERED

2017

EST. IN CANBERRA

Best-in-business tools

We've built systems to automate manual processes so we can focus entirely on outstanding personal service. Our model has won industry awards.

Straightforward service

Property legislation changes constantly. Our calm, considered approach cuts through the complexity — minimising your risk and maximising your return.

Friction-free experience

From digitised inspection bookings to electronic rent transfers — every step of the process is designed to save you time, money and effort.

Built for You

Our
Technology

World-first digital tools that cut the admin — freeing our team to focus entirely on you.

Online Booking System

Allows prospective tenants to book inspections 24/7, accommodating over 40% of tenants who prefer after-hours scheduling. This system ensures higher visibility and accessibility for your property.

PropertyMe Portal

Offers on-demand access for landlords and tenants, facilitating seamless communication and access to important information — enhancing the management experience around the clock.

3D Scanning Technology

Used for Ingoing Condition Reports, providing a detailed and interactive view of your property. Sets a new standard in property documentation and gives your marketing campaign an immediate edge.

Advanced Maintenance Systems

Keeps you informed at every step — from lease renewals to property upkeep — ensuring your investment is well-maintained and your returns are maximised.

Everything Covered

Friction-Free
Service

…

Twelve distinct services working together to make your investment as effortless and profitable as possible.

Marketing & Photography

Tap into our Principal's commercial photography expertise and make your property emotionally resonate with potential renters.

Digitised Inspections

Limit no-shows with our online booking system — prospective tenants receive automated SMS and email reminders.

Tenant Vetting

Thorough checks on income, references, ID, and bill payment history give you total peace of mind.

Maintenance & Repairs

Licensed tradespeople on standby to execute quality, timely work at a fair price.

Insurance & Depreciation

Partnerships with Terri Scheer landlord insurance and Washington Brown depreciation experts.

Property Portal

Real-time access to your rental agreement, receipts, invoices and property status via PropertyMe.

Condition Reports

Cutting-edge 3D interactive models so you can see every detail of your property at any time.

Rent Collection

Electronic transfers to your nominated bank account on the 1st and 15th of every month.

Ownership Statements

Detailed income and expenditure reports that eliminate tax headaches — accessible at any time.

Utilities Management

We handle bill payments, putting rent collected toward running costs so you never have to.

Regular Inspections

Routine inspections conducted in full compliance with ACT legislation on viewing frequency.

Issue Resolution

Practical, workable solutions delivered promptly — we bring answers, not just problems.

Tenant Support

Having a maintenance
issue at home?

Our AI maintenance assistant is available 24/7 to help you troubleshoot common property issues — from plumbing and electrical to heating and appliances.

Describe your problem and the chatbot will walk you through practical steps and recommendations. For urgent or serious issues, always contact us directly.

Chat with Maintenance Assistant →

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Plumbing & Leaks

Blocked drains, dripping taps, water pressure issues.

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Electrical & Heating

Power points, heating faults, smoke alarms.

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General Repairs

Doors, windows, locks, appliances and more.

The Process

How we manage
your asset

Our management process is built around your investment's lifecycle — from the moment a tenant moves in to the day you decide to sell. Every step is tracked, documented and reported in real time.

Our PropertyMe portal gives you live visibility into your asset's performance, finances and condition at any time of day.

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Full-Circle Service

Want to sell?
We've got you.

We manage and sell — so when it's time to go to market, nobody knows your property better. Our 3D condition scans and photography are already done. Your campaign can launch immediately.

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50+

PROPERTIES SOLD